How to Manage DNS Records on Softxaa

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The internet is a vast digital landscape, and your domain name is your unique address. But for visitors to discover your website, they need a map – that’s where DNS (Domain Name System) records come in, and managing DNS records is never easy before. Softxaa provides a user-friendly platform specifically for domain owners, allowing you to take complete control of where your domain points and how visitors interact with your online presence.

This comprehensive guide is designed exclusively for Softxaa customers who have purchased a domain name from us. If you’ve also opted for our Cloud Hosting services, managing your DNS records can be done effortlessly through our HostPanel, a feature-rich control panel built for comprehensive website management.

In this guide, we’ll be navigating through Softxaa’s intuitive interface for domain-only users, empowering you to manage DNS records effectively. By the end, you’ll ensure your website and email function flawlessly, solidifying your online presence.

How to Manage DNS Records on Softxaa Step-by-Step Guide

This guide empowers domain-only Softxaa users to take control of their DNS records. Learn how to configure settings for seamless website and email functionality.

Step 1: Accessing Your Softxaa Account

Softxaa Home Page

  1. Head over to the Softxaa website
  2. Click on the “Login” button located at the top right corner of the homepage.

Step 2: Logging In

Softxaa Login

  1. Enter your Softxaa login credentials (username and password) in the designated fields.
  2. Click on the “Login” button to access your client area.

Step 3: Diving into DNS Management

Softxaa Client Area

  1. Once logged in, navigate to the “Domain” tab.
  2. From the list of domains, locate the one you want to manage and click on it. Domain List
  3. On the left-hand side menu, look for the option labeled “DNS Management” and click on it.  Softxaa DNS Management

Understanding Common DNS Record Types:

Now that you’ve accessed your domain’s DNS settings, let’s explore the different types of records you might encounter:

Add, Edit, Delete DNS Records

  • A Record: The cornerstone of DNS records, an A record connects your domain name to a specific IP address. This essentially tells visitors’ browsers where to find your website’s files.

  • Subdomain: A subdomain acts as a prefix to your main domain name, creating additional sections within your website structure. You can manage subdomains using A records (pointing to an IP address), CNAME records (pointing to another URL), or even MX records for email functionality.

  • CNAME Record: A CNAME record acts like an alias, pointing a subdomain or your entire domain to another domain name or URL. This is useful when integrating third-party services like a Shopify store onto your domain.

  • MX Record: Crucial for email functionality, MX records direct incoming emails to the correct server. Different email providers have specific MX record configurations, so be sure to consult their guidelines when setting this up.

  • TXT Record: TXT records hold various purposes, including domain ownership verification and email sender policy configuration.

  • SPF Record (a type of TXT record): This advanced record type allows you to define authorized email senders for your domain, helping prevent email spoofing.

  • NS Records: These records point to the nameservers responsible for storing your domain’s DNS information. If you’re using Softxaa’s nameservers, you won’t need to modify these records.

Remember: Making changes to DNS records can take some time to propagate across the internet, so be patient if you don’t see the effects immediately.

By understanding and managing your DNS records effectively on Softxaa, you ensure your website and email function seamlessly, providing a smooth experience for your visitors and maintaining control over your online presence.


By effectively managing your DNS records on Softxaa, you’re not just setting the map for visitors to find your website – you’re laying the foundation for a strong online presence. Optimized DNS configurations ensure a seamless user experience, prompt email delivery, and ultimately, a website that functions flawlessly.

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